FAQ
Q. The date on my Herlocher’s Dipping Mustard has expired, is it safe to eat?
Herlocher’s Dipping Mustard is dated with a shelf life to meet our own quality standards for optimum flavor. However, our product is safe to eat well past the date printed on your product.
Q. I forgot to refrigerate an opened jar of Herlocher’s Dipping Mustard. Is it safe to eat?
Herlocher’s Dipping Mustard does not require refrigeration. However, refrigerating Herlocher’s Dipping Mustard will help to maintain the fresh, hot flavor.
Q. Why does my new jar of Herlocher’s Dipping Mustard taste hotter than our previous jars?
Herlocher’s Dipping Mustard’s rough (hot) flavor is more robust when first produced-so the fresher the product, the hotter the flavor. As the product ages, the heat mellows. If you prefer your Herlocher’s Dipping Mustard a bit more mellow, simply store it at room temperature for a week or so and try it again. You should notice the difference.
Q. Why does my Herlocher’s Dipping Mustard taste sweeter than previous jars?
Herlocher’s Dipping Mustard tastes very hot when it is first made. It becomes more mellow and sweet tasting as it ages. Therefore the closer to the date printed on the product, the less hot it becomes.
Q. Why did the consistency of my Herlocher’s Dipping Mustard become thin and runny?
This is known as “baby food syndrome.” It happens when you dip utensils or food directly into the jar. The bacteria from foreign objects can react to cause the ingredients to break down. We recommend pouring the mustard from the jar into a serving bowl. This way nothing comes in contact with the mustard remaining in the jar.
Q. The consistency of my Herlocher’s Dipping Mustard became thick and separated.
This is just the separation of the solids and liquids in the mustard. Simply shake up the mustard!
Q. My grocer used to carry Herlocher’s Dipping Mustard, but lately I have been unable to find it on my grocer’s shelves?
Most likely your Herlocher’s Dipping Mustard is just out of stock. Please ask the deli manager to order Herlocher’s Dipping Mustard for you!
Q. Can I order Herlocher’s Dipping Mustard to be shipped to a loved one as a gift?
We ship to the continental 48 states (only). Please visit our order page for order information and pricing.
Q. There is fat in whole eggs. How can there be no fat in Herlocher’s Dipping Mustard when it contains eggs?
The nutrition information is based on the serving size of one teaspoon. This serving is the standard established by the Federal Department of Agriculture (FDA) for mustards. The amount of fat per serving is considered insignificant by the FDA and therefore is 0 gram on the statement.
Have a question that we haven’t answered above?
Please contact us info@herlocherfoods.com.
